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Zendesk Nation13 min read

Default reports is the key to long-term agent attendance reports

Not only is this going to be a great feature long term (we have some fun default reports on our roadmap), but we started by populating your first default report with a banger – the (much anticipated) long-term Attendance report!

By Lilia KrauserZendesk AI Blog

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Originally published by Zendesk AI Blog on Mar 18, 2024.

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