How to Protect a Customer-Support Assistant Like Cdiscount from PII Exfiltration

How to Protect a Customer-Support Assistant Like Cdiscount from PII Exfiltration TL;DR: Imagine you build the customer-support assistant for a service like Cdiscount. It uses an LLM to answer tickets, query order databases, and send emails. The risk: PII exfiltration through the support tool.