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Zendesk Nation4 min read

Introducing the newest way to keep track of your agents’ activity

Agent Activity is the place to go. With no setup effort, your agents’ activity information will be at your fingertips, with the same level of insight for past days as you have for the current day.

By Sam BeritZendesk AI Blog

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Originally published by Zendesk AI Blog on Mar 14, 2024.

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