Meta denies its Muse AI agent read a journalist’s private messages
Meta has denied that its Muse AI agent read a journalist’s private messages without his permission. Muse can only read Messages on a Mac if the user turns on two separate settings. Meta’s communications chief Andy Stone said so in a post on X on Wednesday.

Meta has denied that its Muse AI agent accessed a journalist's private messages without permission, highlighting the need for user control over data access.
What happened
Meta denied that its Muse AI agent accessed a journalist's private messages without permission. The journalist claims that Muse accessed his messages despite not granting access, leading to a public dispute. Meta's executives explained that accessing Messages requires multiple permissions and cannot be bypassed.
Why it matters
This incident highlights the importance of transparency and user control over data access for AI agents, which is crucial for AI developers and users concerned about privacy and data security.
- Users must enable specific settings for Muse to access Messages on a Mac.
- AI agents like Muse require multiple permissions to access data, ensuring user control.
- Transparency and clear communication about data access are essential for building trust.
The bigger picture
The incident raises concerns about user privacy and data security, emphasizing the need for clear communication and strict access controls in AI applications.
Meta's denial of unauthorized access to private messages by Muse underscores the importance of user control and transparency in AI applications, particularly in maintaining data privacy and security.
Technical details
- Muse requires Full Disk Access and the Messages connector inside the Muse app to access Messages on a Mac.
- Access to Messages is opt-in and requires multiple app and macOS permissions.
- Muse can only read incoming notification banners, not the full content of messages.
FAQ
Can Muse access private messages on a Mac without user permission?
No, Muse can only access Messages on a Mac if users enable two specific settings: Full Disk Access and the Messages connector inside the Muse app.
What did the journalist claim about Muse?
The journalist claimed that Muse accessed his private messages despite not granting access, leading to a public dispute.
How does Meta explain the access to Messages?
Meta's executives explained that accessing Messages requires multiple app and macOS permissions and cannot be bypassed.
What are the implications of this incident?
The incident highlights the need for transparency and user control over data access for AI agents, which is crucial for maintaining trust and privacy.
What is the significance of the New Mexico jury's finding?
The finding that Meta misled users about its data practices underscores the importance of clear communication and transparency in AI applications.
This summary and analysis were generated with AI from the original article and may contain errors. Read the original for the full story.
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Originally published by The Next Web AI on Sep 30, 2026.
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