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Zendesk Nation11 min read

Revenue churn: What it is + how to calculate it

What is revenue churn? Revenue churn measures the monthly recurring revenue (MRR) loss from existing customers over a specific period. This metric focuses on customers who have canceled or downgraded their monthly subscriptions.

By rkennedyZendesk AI Blog

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Originally published by Zendesk AI Blog on Feb 29, 2024.

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