5 Tips To Train Your AI Tools: Get Rid of Those Hallucinations
Put your AI tools in the ring with these tips on training against hallucinations.
Salesforce Einstein + Agentforce Blog7 min read
AI agents
21 stories
What’s New in Service Cloud: 10 Launches That Help Resolve Customer Service Cases Faster
New capabilities across the contact center, Casey your help agent, Service Rep Assistant, and workforce engagement management help teams serve customers better and faster.
Salesforce Einstein + Agentforce Blog5 min read
What is White Label All About? Benefits, and Examples
Here's how to make a white-label model work for your brand.
Salesforce Einstein + Agentforce Blog6 min read
Close the Gap: Encrypt Every Stage of Your Data Lifecycle
Encrypting your live data is essential, but don't forget about data that lives in your backups and archives too.
Salesforce Einstein + Agentforce Blog4 min read
A Guide To AI Sales Coaching For Small Business Success
Selling is now agentic. Find out how these AI sales coaches are helping small teams win big.
Salesforce Einstein + Agentforce Blog5 min read
AI Agents Don’t Live with Disabilities. People Do
Learn how disability research, intentional requirements, and layered testing can create more accessible AI experiences that benefit everyone.
Salesforce Einstein + Agentforce Blog7 min read
8 AI Use Cases: Budgeting, Money, and All Things Revenue
Make every dollar count with these AI use cases for all things revenue.
Salesforce Einstein + Agentforce Blog7 min read
Thinking of Paid Search For Your Startup? We’ve Got Tips
Want more growth? Discover how paid search for startups can help you reach ready-to-buy customers and scale your business quickly.
Salesforce Einstein + Agentforce Blog7 min read
Bot Mitigation in the Age of AI Crawlers: How to Strategize Your Defense
Not all bot traffic is bad. For years, bots were synonymous with risk: scrapers, scalpers, and credential stuffers trying to steal inventory, stuff stolen credentials into your login page, or scrape pricing and…
Salesforce Einstein + Agentforce Blog7 min read
A Seller Pain Point, Small Squad, and a Solution That Shipped in Weeks
Salesforce used AI coding agents, Slack, and a small cross-functional squad to turn customer signals into seller action. Here’s how Customer Zero built a seller experience in weeks, not quarters.
Salesforce Einstein + Agentforce Blog4 min read
Turn TikTok Scrolls into Sales: Inside Our New Agentic Commerce Partnership
In the past three months, 27% of consumers have reported making a purchase on a social shopping platform. This is led by 48% of Gen Z consumers and 37% of Millennial consumers, according…
Salesforce Einstein + Agentforce Blog5 min read
The No-Code AI Toolbox For Entrepreneurs: All the AI Tools
Put these no-code AI tools in your entrepreneurial toolbox and get growing on day one.
Salesforce Einstein + Agentforce Blog8 min read
Unpacking Dreamforce: Why Your AI Needs Trusted Context
Imagine asking an AI agent to prepare an offer for a loyal customer. It finds their purchase history, spots an opportunity, and recommends the next product. But it misses the service case they’ve…
Salesforce Einstein + Agentforce Blog6 min read
Where’s the Party? Zero-Party Data Basics for Small and Growing Businesses
Ask and you shall receive — zero-party data is the fastest way to build a business your customers actually trust.
Salesforce Einstein + Agentforce Blog6 min read
Agents Can Mimic Good Design. Ours Know Why It Works
We give coding agents the knowledge to make sound decisions and turn ideas into accessible, production-ready experiences.
Salesforce Einstein + Agentforce Blog21 min read
What’s New in B2C Commerce: The September 2026 Release
Summer is officially over and the holiday season is closing in fast for retailers. Ecommerce teams have their hands full: Merchandisers are optimizing catalogs, marketers are racing to capture compliant customer consent without…
Salesforce Einstein + Agentforce Blog5 min read
Founder-led Sales Strategies: The Startups and Small Business Edition
What’s the fastest path to product-market fit? Try these sales strategies.
Salesforce Einstein + Agentforce Blog6 min read
How West Marine Drives Revenue and Scalability with AI-Native Search and Agents
For over 58 years, West Marine has been the go-to destination for water sports, fishing, and boating enthusiasts. Serving water lovers of all kinds means catering to a broad spectrum of customers from…
Salesforce Einstein + Agentforce Blog5 min read
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