2 stories
A team's power-user persona says integrations are the top priority. A real power user on the call says integrations matter least to them, speed is what they actually want. Neither the persona nor the customer is wrong.
A user tells you price is the top blocker, then upgrades the week a new feature ships, not the week a discount runs. Neither answer is wrong. One was a claim with nothing else on the table to weigh it against. The other was a choice made while a cheaper option sat right there, unchosen.
Showing 2 of 2 stories
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