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Zoho Blog

10 stories

Stories

  • Zoho CRM Q1 2026 Update

    It's a new year—and as we do every year, we're excited to highlight the first set of powerful updates we've introduced in Zoho CRM in Q1 2026, which include enhancements are spread across our core SFA capabilities, the always-trending AI bucket, and some quality-of-life updates that improve the way…

    Zoho CRM (Zia) Blog8 min read
  • Smarter addresses. Faster routes. Happier customers.

    Address details in CRM are rarely ignored, but they are among the most error-prone fields. Even minor inaccuracies, such as a typo can lead to operational delays, misrouted field teams, and avoidable inefficiencies.Let's say Akash runs a water purifier service business in Mumbai.

    Zoho CRM (Zia) Blog3 min read
  • Zoho CRM Q3 2025 update

    As we draw closer to the end of another year, we're back with our penultimate quarterly update for this year so we can share some exciting updates across the board. We'll give you a quick rundown of these updates so you can start using them to improve and optimize your business operations.

    Zoho CRM (Zia) Blog9 min read
  • Zoho CRM Q2 2025 update

    At the halfway mark of an extraordinarily special year for all of us in the Zoho CRM team, we come to you with another update post to bring you all up to speed on everything new and powerful in Zoho CRM.As usual, since our last announcement, our team has been at the top of their game, working hard…

    Zoho CRM (Zia) Blog13 min read
  • Zoho CRM for Everyone - No More Missed Customers

    Evolution is the secret of survival; everything that thrives in the world operates by that principle. Animals, people, technology, products, businesses—and software, too. How has Zoho CRM been thriving for 20 years?

    Zoho CRM (Zia) Blog3 min read
  • Zoho CRM Q1 2025 Update

    Zoho CRM Q1 2025 updateWe're starting this year off strong with multiple powerful updates and awaited enhancements to your favorite features. We're also pushing hard to enhance our AI offerings across various aspects of Zoho CRM to elevate every aspect of your sales operations.WhatsApp for Business…

    Zoho CRM (Zia) Blog24 min read
  • New in Canvas: mobile view, updated module view, and more

    Last year, Canvas for Zoho CRM received significant updates and improvements, which we'll summarize here. As the industry's first CRM design studio, we're dedicated to raising the bar for customization in CRM solutions and expanding Canvas's capabilities into new avenues.

    Zoho CRM (Zia) Blog4 min read
  • 5 Strategies to Improve Cold Calling from Your CRM

    Despite the rise of digital communications, the telephone remains one of the most effective ways to reach potential customers and close deals. But in a world driven by tech and AI, it's easy to lose sight of the fact that winning call campaigns prioritize quality of connections over volume of…

    Zoho CRM (Zia) Blog3 min read
  • Zoho CRM is 20

    In January 2005, a young group of mavericks, working out of a humble office in Chennai, dared to disrupt the SaaS market with a pet project: a simple contact management application.

    Zoho CRM (Zia) Blog2 min read

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