5 Tips To Train Your AI Tools: Get Rid of Those Hallucinations
Put your AI tools in the ring with these tips on training against hallucinations.
Salesforce Einstein + Agentforce Blog7 min read
salesforce
44 stories
What’s New in Service Cloud: 10 Launches That Help Resolve Customer Service Cases Faster
New capabilities across the contact center, Casey your help agent, Service Rep Assistant, and workforce engagement management help teams serve customers better and faster.
Salesforce Einstein + Agentforce Blog5 min read
Drive User Adoption Through Architecture Decisions
Learn how to design for user adoption from day one, across four architectural decisions you make long before go-live.
Salesforce Einstein + Agentforce Blog8 min read
Winter ‘27 Release: Top Development & Security Features
Build, secure, and scale your org with the Winter '27 release's most impactful dev and security features.
Salesforce Einstein + Agentforce Blog5 min read
What is White Label All About? Benefits, and Examples
Here's how to make a white-label model work for your brand.
Salesforce Einstein + Agentforce Blog6 min read
Anthropic is making a $100 million bet on deployed AI engineers, and it seeks 5 key attributes
Anthropic invests $100M in training engineers to boost AI adoption, aiming to develop 10,000 Frontier Deployed Engineers (FDEs) by 2027.
Business Insider - AI4 min read
How Tableau Built Agentic Analytics at Salesforce: A Four-Part Framework
How Slackbot skills, semantic governance, AI content controls, cost management, and operational visibility power trustworthy agentic analytics at scale.
Salesforce Einstein + Agentforce Blog12 min read
How Sensitive Data Discovery on Data 360 Prepares You for AI
Identify sensitive records across your organization before they reach your AI models, not after.
Salesforce Einstein + Agentforce Blog3 min read
Close the Gap: Encrypt Every Stage of Your Data Lifecycle
Encrypting your live data is essential, but don't forget about data that lives in your backups and archives too.
Salesforce Einstein + Agentforce Blog4 min read
A Guide To AI Sales Coaching For Small Business Success
Selling is now agentic. Find out how these AI sales coaches are helping small teams win big.
Salesforce Einstein + Agentforce Blog5 min read
Best Agentforce Alternatives for Support Teams in 2026: How Pluno Compares on 6 Support Problems
Agentforce alternatives for Service Cloud support teams: Agentforce vs Pluno on six support problems, from setup and answers to handoffs, bugs, and cost.
Pluno Blog15 min read
AI Agents Don’t Live with Disabilities. People Do
Learn how disability research, intentional requirements, and layered testing can create more accessible AI experiences that benefit everyone.
Salesforce Einstein + Agentforce Blog7 min read
8 AI Use Cases: Budgeting, Money, and All Things Revenue
Make every dollar count with these AI use cases for all things revenue.
Salesforce Einstein + Agentforce Blog7 min read
Six Principles of Voice Design
Play before-and-after audio examples of six voice design principles, then see how to encode each one in Agent Script.
Salesforce Einstein + Agentforce Blog29 min read
Thinking of Paid Search For Your Startup? We’ve Got Tips
Want more growth? Discover how paid search for startups can help you reach ready-to-buy customers and scale your business quickly.
Salesforce Einstein + Agentforce Blog7 min read
7 Best AI Tools for Salesforce Service Cloud in 2026: Salesforce AI Agents Compared
I compared 7 Salesforce AI tools for Service Cloud on where they work, what they learn from, what your org needs first, and what they cost.
Pluno Blog13 min read
Bot Mitigation in the Age of AI Crawlers: How to Strategize Your Defense
Not all bot traffic is bad. For years, bots were synonymous with risk: scrapers, scalpers, and credential stuffers trying to steal inventory, stuff stolen credentials into your login page, or scrape pricing and…
Salesforce Einstein + Agentforce Blog7 min read
Financial Institutions Don’t Need Another Product, They Need a Trusted Partner
The Real Problem Isn’t AI. It’s Fragmentation. Every financial institution’s technology team is carrying the same quiet weight: a sprawling stack of point solutions where each solution promises to solve one specific problem…
Salesforce Einstein + Agentforce Blog7 min read
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