Direct Vs Indirect Competitors: Spot the Differences
Every business has competitors — but not all of them look the way you'd expect.
Salesforce Einstein + Agentforce Blog8 min read
salesforce
44 stories
Delegate These 7 Salesforce Admin Tasks to Claude Code
AI conversations in the Salesforce world tend to orbit around models, features, and integrations. But working admins usually ask a much more practical question: what can I actually use AI for, day to day?
Dev.to AI5 min read
A Seller Pain Point, Small Squad, and a Solution That Shipped in Weeks
Salesforce used AI coding agents, Slack, and a small cross-functional squad to turn customer signals into seller action. Here’s how Customer Zero built a seller experience in weeks, not quarters.
Salesforce Einstein + Agentforce Blog4 min read
Building Your Slack-First Communication Policy: A Guide for Growing Teams
Communication with Slack gives your growing team alignment, so they can move faster, and actually enjoy working together.
Salesforce Einstein + Agentforce Blog7 min read
Don’t Just Appreciate Your Reps This Customer Service Week: Engage Them All Year Long — With or Without Donuts
Here are 4 ways to show your hard-working customer service reps that you’re invested in their success and well-being every single day.
Salesforce Einstein + Agentforce Blog6 min read
Turn TikTok Scrolls into Sales: Inside Our New Agentic Commerce Partnership
In the past three months, 27% of consumers have reported making a purchase on a social shopping platform. This is led by 48% of Gen Z consumers and 37% of Millennial consumers, according…
Salesforce Einstein + Agentforce Blog5 min read
Winter ’27 Release Architect Highlights: Security, Agentic Architecture, and Governance
Focus on the Winter ’27 changes that require architectural attention and turn them into informed decisions across security, scale, agentic architecture, and governance.
Salesforce Einstein + Agentforce Blog10 min read
The No-Code AI Toolbox For Entrepreneurs: All the AI Tools
Put these no-code AI tools in your entrepreneurial toolbox and get growing on day one.
Salesforce Einstein + Agentforce Blog8 min read
One Brain, Every Touchpoint: Building Adaptive, Multi-Channel Agentforce Architectures
One Brain, Every Touchpoint: Building Adaptive, Multi-Channel Agentforce Architectures The true value of Salesforce Agentforce isn’t just launching an AI chatbot on a website — it’s channel …
Towards AI7 min read
Unpacking Dreamforce: Why Your AI Needs Trusted Context
Imagine asking an AI agent to prepare an offer for a loyal customer. It finds their purchase history, spots an opportunity, and recommends the next product. But it misses the service case they’ve…
Salesforce Einstein + Agentforce Blog6 min read
Where’s the Party? Zero-Party Data Basics for Small and Growing Businesses
Ask and you shall receive — zero-party data is the fastest way to build a business your customers actually trust.
Salesforce Einstein + Agentforce Blog6 min read
Agents Can Mimic Good Design. Ours Know Why It Works
We give coding agents the knowledge to make sound decisions and turn ideas into accessible, production-ready experiences.
Salesforce Einstein + Agentforce Blog21 min read
What’s New in B2C Commerce: The September 2026 Release
Summer is officially over and the holiday season is closing in fast for retailers. Ecommerce teams have their hands full: Merchandisers are optimizing catalogs, marketers are racing to capture compliant customer consent without…
Salesforce Einstein + Agentforce Blog5 min read
Founder-led Sales Strategies: The Startups and Small Business Edition
What’s the fastest path to product-market fit? Try these sales strategies.
Salesforce Einstein + Agentforce Blog6 min read
How West Marine Drives Revenue and Scalability with AI-Native Search and Agents
For over 58 years, West Marine has been the go-to destination for water sports, fishing, and boating enthusiasts. Serving water lovers of all kinds means catering to a broad spectrum of customers from…
Salesforce Einstein + Agentforce Blog5 min read
The Tableau Knowledge Engine: How We Built Trustworthy Agentic Analytics
Ensure accurate AI insights with a dynamic knowledge engine that equips AI agents with a reliable, trustworthy understanding of your business.
Salesforce Einstein + Agentforce Blog6 min read
Can You Become an Agentic Enterprise? Get a Sneak Peek in The Latest Guide
Salesforce’s latest Agentic Enterprise guide will surprise you with insights on our next chapter of AI in business.
Salesforce Einstein + Agentforce Blog5 min read
SaaS companies' newest rivals are their own customers
Software giants downplayed SaaSpocalypse warnings, but Spotify, Twilio, and other companies are AI-coding certain tools.
Business Insider - AI5 min read
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