Ada

What is Ada?

Ada is an AI Customer Support tool. Autonomously resolves over 80% of support inquiries with AI customer service agents. It is aimed at enterprise businesses and customer support teams.

AI customer service agents that autonomously resolve over 80% of support inquiries. Designed for enterprise customer experience, it delivers extraordinary experiences across all channels with industry-specific AI solutions. Proven results across 350+ global businesses.

Built for enterprise businesses and customer support teams.

Key capabilities

• Agents

Features

• AI Customer Service Agents

  Autonomously resolve over 80% of support inquiries.

• Multi-Channel Support

  Deliver extraordinary experiences on all channels.

• Industry-Specific AI

• Measured Outcomes

  Measured outcomes across 350+ global businesses.

• Enterprise Security

  Enterprise-grade security with HIPAA, SOC 2, GDPR, PCI DSS, and AIUC-1 compliance.

• Public API

Use cases

• Resolve over 80% of support inquiries autonomously
• Deliver extraordinary customer experiences across all channels
• Implement industry-specific AI solutions for customer service challenges

Pros & cons

Pricing

Integrations

• GitHub
• Salesforce
• Zendesk

Developer & API

Security & compliance

• SOC 2
• GDPR
• HIPAA
• Two-factor authentication
• Encryption
• Data deletion

As stated on Ada's website — not independently verified by AiByts.

FAQ