Dixa (Mim)
Customer service platform for ecommerce brands with AI resolution and agent support.
- Paid· from €48/month
- API Available
What is Dixa (Mim)?
Dixa (Mim) is an AI Customer Support tool. Customer service platform for ecommerce brands with AI resolution and agent support. Dixa (Mim) is a paid tool, starting at €48/month. A free trial is available. It is aimed at ecommerce brands, customer service teams and support agents.
A customer service platform designed for ecommerce brands, offering AI-driven inquiry resolution and agent-assisted support. It unifies conversations, automates workflows, and provides an agent workspace for efficient operations.
Built for ecommerce brands, customer service teams and support agents.
Key capabilities
Features
Unified Conversations
Workflow Automation
Agent Workspace
Performance & QA
Mim AI Agent
AI agent that answers customer inquiries quickly without waiting in queue.
AI Co-Pilot
One Platform
Centralizes all customer service operations in a single platform.
AI Assistance
Provides AI support to agents for faster response times.
Automated Routing
Routes and scores conversations automatically for efficient handling.
Integrates With Tech Stack
AI For Customers
Uses AI to provide quick responses to customer inquiries.
Use cases
- Automate repetitive customer service tasks to improve efficiency
- Unify customer interactions across multiple channels into a single interface
- Provide AI-assisted support to agents for faster response times
- Route and score customer conversations automatically for efficient handling
Popular use cases
Who it's for
- Ecommerce Brands
- Customer Service Teams
- Support Agents
Pros & cons
Pros
- Public API available
- Free trial available
- Integrates with existing tech stack
Cons
- No free plan available
Pricing
Paid — paid plans start at €48/month. Free trial available.
| Plan | Price |
|---|---|
| Growth | €89 / month |
| Team | €48 / month |
Developer & API
Public API available
Security & compliance
- SOC 2
- GDPR
- SSO
- Data deletion
As stated on Dixa (Mim)'s website — not independently verified by AiByts.
FAQ
What is Dixa (Mim)?
Dixa (Mim) is an AI Customer Support tool. Customer service platform for ecommerce brands with AI resolution and agent support. A customer service platform designed for ecommerce brands, offering AI-driven inquiry resolution and agent-assisted support. It unifies conversations, automates workflows, and provides an agent workspace for efficient operations.
Is Dixa (Mim) free?
No, Dixa (Mim) is a paid tool. A free trial is available.
How much does Dixa (Mim) cost?
Dixa (Mim) offers 2 plans: Growth (€89 / month) and Team (€48 / month).
Does Dixa (Mim) have an API?
Yes, Dixa (Mim) offers a public API for building custom integrations.
Who should use Dixa (Mim)?
Dixa (Mim) is built for ecommerce brands, customer service teams and support agents. Common uses: automate repetitive customer service tasks to improve efficiency, unify customer interactions across multiple channels into a single interface, provide AI-assisted support to agents for faster response times and route and score customer conversations automatically for efficient handling.
What does Dixa (Mim) integrate with?
Dixa (Mim) integrates with Jira, HubSpot, Salesforce, Zendesk, Freshdesk, Shopify and WooCommerce.
What are the best alternatives to Dixa (Mim)?
Similar tools on AiByts include CoSupport AI, Ada, AgentDock, Weav and Conecto.
Details are compiled from Dixa (Mim)'s website and public sources, last verified Oct 3, 2026. Features and pricing change — confirm on the official site before you buy.
Try Dixa (Mim)
Paid · from €48/month
Tags
- AI Agents
- AI Co-Pilot
- AI Assistance
- Unified Conversations
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