Weav

What is Weav?

Weav is an AI Customer Support tool. Deliver fast, personal support with AI customer service solutions built on your docs. Weav is freemium: it has a free plan, and paid plans start at $29/month. It is aimed at customer support teams, business owners and support managers.

Weav provides AI customer service solutions that use your business content to draft replies and answer customer questions. It combines AI agents, website chatbots, and a shared inbox to resolve tickets instantly.

Built for customer support teams, business owners and support managers.

Key capabilities

• Chat
• Automation
• Agents

Features

• AI Agents

  Automate customer support with AI-powered agents.

• Inbox

• Chatbots

• Ask Weav

• Training

• Reporting

• Solve Real Problems

  Address actual customer issues, not just questions.

• Specialists

  Focus on solving problems with AI specialists.

• Support More Customers

  Handle more customer inquiries efficiently.

• Train Weav

  Train the AI once and let it improve continuously.

• Tone Mastery

• Human-AI Collaboration

  A workspace where humans and AI work together.

Use cases

• Resolve customer support tickets instantly using AI agents
• Automate responses to customer inquiries with chatbots
• Manage customer support tickets through a shared inbox
• Train the AI to improve its ability to handle support requests
• Generate reports on customer support performance metrics
• Maintain your business's tone in all customer communications

Pros & cons

Pricing

Freemium — paid plans start at $29/month.

Security & compliance

• GDPR
• Encryption
• Data deletion

As stated on Weav's website — not independently verified by AiByts.

FAQ