Watermelon
Automates customer service by handling repetitive questions with an AI agent.
- Freemium· from €84/month
- Web
- API Available
What is Watermelon?
Watermelon is a Support Chatbot tool that automates customer service by handling repetitive questions with an AI agent. Watermelon is freemium: it has a free plan, and paid plans start at €84/month. It is available on Web App. It is aimed at customer support teams, e-commerce businesses and crm users.
Watermelon is an AI agent that automates customer service by handling repetitive questions. It operates across multiple channels and integrates with CRM and e-commerce systems. The tool is EU-hosted with ISO 27001 certification and GDPR compliance.
Built for customer support teams, e-commerce businesses and crm users.
Key capabilities
Features
AI Agent builder
Shared inbox with human handover
Website chat
WhatsApp
Instagram
Messenger and email channels
Analytics
Integrations with ecommerce and CRM systems
One AI Agent, every customer channel
Use cases
- Automate responses to common customer inquiries across multiple channels
- Integrate with CRM and e-commerce systems for streamlined operations
- Monitor AI agent performance and team contributions through analytics
Popular use cases
Who it's for
Pros & cons
Pros
- Public API available
- Free plan available
- Integrates with Zapier, Salesforce, Shopify, WooCommerce, WhatsApp
Cons
No documented limitations yet.
Pricing
Freemium — paid plans start at €84/month.
| Plan | Price |
|---|---|
| Free | Free |
| Starter, billed monthly | €99 / month |
| Starter, billed yearly | €84 / month |
| Advanced, billed monthly | €199 / month |
| Advanced, billed yearly | €169 / month |
| Business, billed monthly | €399 / month |
| Business, billed yearly | €339 / month |
Integrations
AI models
- GPT 5
Developer & API
Public webhook API available
- Authentication
- API Key
- Webhooks
- Supported
Security & compliance
- ISO 27001
- GDPR
- Two-factor authentication
- Data deletion
As stated on Watermelon's website — not independently verified by AiByts.
FAQ
What is Watermelon?
Watermelon is a Support Chatbot tool that automates customer service by handling repetitive questions with an AI agent. Watermelon is an AI agent that automates customer service by handling repetitive questions. It operates across multiple channels and integrates with CRM and e-commerce systems. The tool is EU-hosted with ISO 27001 certification and GDPR compliance.
Is Watermelon free?
Watermelon has a free plan; advanced features require a paid plan.
How much does Watermelon cost?
Watermelon offers 7 plans: Free (Free), Starter, billed monthly (€99 / month), Starter, billed yearly (€84 / month), Advanced, billed monthly (€199 / month), Advanced, billed yearly (€169 / month) and Business, billed monthly (€399 / month).
Does Watermelon have an API?
Yes, Watermelon offers a public webhook API with webhooks for building custom integrations.
What platforms does Watermelon support?
Watermelon is available on Web App.
Who should use Watermelon?
Watermelon is built for customer support teams, e-commerce businesses and crm users. Common uses: automate responses to common customer inquiries across multiple channels, integrate with CRM and e-commerce systems for streamlined operations and monitor AI agent performance and team contributions through analytics.
What does Watermelon integrate with?
Watermelon integrates with Zapier, Salesforce, Shopify, WooCommerce and WhatsApp.
What are the best alternatives to Watermelon?
Similar tools on AiByts include Weav, CoSupport AI, AgentDock, Lyro by Tidio and Dixa (Mim).
Details are compiled from Watermelon's website and public sources, last verified Oct 3, 2026. Features and pricing change — confirm on the official site before you buy.
Try Watermelon
Freemium · from €84/month
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