Salesmate

What is Salesmate?

Salesmate is an AI Customer Support tool. AI-powered platform for unified customer operations, CRM, marketing automation, and support. Salesmate is a paid tool, starting at $23/month. A free trial of 15 days is available. It is available on iOS, Android, Chrome, App Store (iOS) and Google Play (Android). It is aimed at mid-market and enterprise teams, customer support agents and sales teams.

Salesmate is an AI-powered platform that unifies customer operations, CRM, marketing automation, customer support, communication, and workflows for mid-market and enterprise teams. It integrates customer data, conversations, and workflows into one place, enabling aligned pipeline, relationships, and follow-up through a centralized CRM. The platform leverages AI across customer-facing teams to enhance productivity and growth.

Built for mid-market and enterprise teams, customer support agents and sales teams.

Key capabilities

• Chat
• Automation
• Summarization
• Agents

Features

• Call Summarization

  Summarizes call details for customer interactions

• Lead Qualification

  Assesses and prioritizes leads for sales teams

• Secure and Compliant

• Unified Data and Workflows

  Integrates customer data, conversations, and workflows in one place

• Centralized CRM

  Aligns pipeline, relationships, and follow-up through a single CRM

• Connected Marketing Automation

  Turns engagement into pipeline with integrated marketing automation

• Faster Support

  Provides full customer context to improve support speed

• AI-Driven Teams

  Employs AI across customer-facing teams to boost productivity

• Growth Opportunities

• Customer Success Stories

• Tool Integration

  Works with existing tools like Slack, Microsoft Teams, and Zapier

• AI-Powered Platform

  Unifies customer operations on an AI-powered platform

Use cases

• Unify customer operations on one AI-powered platform
• Integrate customer data, conversations, and workflows in one place
• Align pipeline, relationships, and follow-up through a centralized CRM
• Turn engagement into pipeline with connected marketing automation
• Provide faster support with full customer context
• Leverage AI across customer-facing teams to enhance productivity

Pros & cons

Pricing

Paid — paid plans start at $23/month. Free trial of 15 days available.

Integrations

• Slack
• Microsoft Teams
• Zapier
• Make
• Google Drive
• Gmail
• Google Calendar
• Google Meet
• Zoom
• Excel
• HubSpot
• Shopify
• WordPress
• Mailchimp
• QuickBooks
• Xero
• Chrome

Security & compliance

• SOC 2
• ISO 27001
• GDPR
• Two-factor authentication
• Encryption
• Data deletion

As stated on Salesmate's website — not independently verified by AiByts.

FAQ